Support

We're here to help you with RutinIA.

Need help? Write to me at roberto_mayalde@hotmail.com. I usually reply within 1 or 2 business days. If it's a problem, tell me which iPhone model you have, your iOS version and what you were doing.

Frequently asked questions

How do I create a task, an expense or an event?

Tap the + button and choose what to create. If you'd rather type, use the RutinIA bar on the Today screen: write, for example, “Dentist on Thursday at 10:30 am” and confirm what it understood.

How do I change the color, the icon or dark mode?

In Settings › Appearance. Pick the theme (auto, light or dark), the app color, the icon and the currency. Colors and alternate icons are RutinIA Plus features.

How do I add a widget?

Touch and hold the Home Screen, tap + at the top left, search for RutinIA and pick the widget: “Today's tasks”, “Calendar” or “Full month”. The calendar ones require RutinIA Plus.

How do I back up or switch iPhones?

With RutinIA Plus you can turn on iCloud backup in Settings › Your data. Without Plus, use Export backup (a file you save wherever you like) and, on the new iPhone, Import backup.

How do I manage or cancel my subscription?

In your iPhone's settings: your name › Subscriptions › RutinIA. You can also do it from RutinIA Plus in the app, with “Manage subscription”. To restore purchases on another device, open RutinIA Plus and tap “Restore purchases”.

Requesting a refund

Refunds for in-app purchases are handled by Apple. You can request one at reportaproblem.apple.com.

Privacy and deleting your data

RutinIA has no accounts or servers holding your data. To delete everything: Settings › Delete all data (this includes the iCloud backup). More details in the privacy policy.